Privacy Policy and Terms of Service
Privacy Policy
Privacy Policy Effective Date:09/11/2025 1. Data We Collect - Personal Info: Name, email, phone, payment info collected during booking - Usage Data: Browser info, IP address, pages visited, analytics data - Sensitive Data: Optional notes or medical info provided during booking or consultation 2. How We Collect Data - Online Booking: When you schedule appointments on our website - Cookies & Tracking: To improve user experience and analyze traffic - Customer Communication: Contact forms, emails, or support inquiries 3. Why We Collect Data - To process bookings and payments - To provide personalized service and follow-up - For marketing and special promotions (with opt-out options) - To comply with legal requirements 4. Sharing Data - With payment processors, marketing tools, or appointment systems - As required by law or legal processes - With trusted third-party services under confidentiality agreements 5. Cookies & Tracking We use cookies to enhance your experience. You can disable cookies via your browser settings, but some features may not function properly. 6. Data Security We implement security measures such as encryption and secure storage to protect your personal data from unauthorized access. 7. Your Rights - Access & Delete: You can request to see or delete your data - Opt Out: You can opt out of marketing communications - Children’s Privacy: Our services are not directed at children
Terms of Service (TOS)
Terms of Service (TOS) Desert Rose Retreat September 11, 2025 IMPORTANT: THIS IS A LEGAL AGREEMENT. PLEASE READ CAREFULLY BEFORE USING OUR SERVICES. 1. User Agreement and Consent to Terms By booking an appointment or accessing our website, you agree to these Terms of Service (“Terms”). If you do not agree, please do not use our booking platform or services. 2. Eligibility You affirm you are at least 18 years old or of legal age in your jurisdiction, and capable of entering into this agreement. Our services are intended for residents in Prescott, Arizona. 3. Use Restrictions You agree not to engage in prohibited activities, including but not limited to: - Unauthorized scraping or data extraction - Hacking, disrupting, or attempting to breach our systems - Impersonation or misrepresentation - Violating applicable laws or third-party rights 4. Intellectual Property All content, trademarks, and branding on our website are owned by or licensed to Desert Rose Retreat salon and medspa. You agree not to reproduce or misuse content without permission. 5. Bookings, Payments, and Cancellations - Online bookings: You may book appointments through our website. Payment is collected at the time of booking unless otherwise specified. - Cancellations & Rescheduling: Please provide at least 24 hours' notice to avoid fees. Cancellations made less than 24 hours in advance may incur a fee or forfeiture of deposit. - No-shows: Missing an appointment without notice may result in a charge or deposit cancellation. 6. User Responsibilities You are responsible for providing accurate contact and payment information. Cancellations or changes must be done within our policy window to avoid fees. 7. Disclaimers & No Guarantees While we strive to provide excellent service, we do not guarantee specific results or outcomes from our treatments. 8. Limitation of Liability Desert Rose Retreat salon and medspa and its staff are not liable for any damages arising from use or inability to use our services, including lost time or unnecessary costs. 9. Indemnity You agree to hold harmless and indemnify Desert Rose Retreat salon and medspa from claims or damages resulting from misuse, violations of these Terms, or breach of your responsibilities. 10. Termination of Access We reserve the right to cancel appointments or deny access for violations or misconduct. 11. Third-Party Links/Services Our site may contain links to third-party services. We are not responsible for their content or practices. 12. Governing Law These Terms are governed by the laws of [Jurisdiction, e.g., Arizona]. 13. Right to Modify We may update these Terms at any time. Continued use confirms acceptance of revisions.
